What is required to book with Dolls & Sailors?
Once we have provided you with a initial quote, based on what we have discussed in terms of styling for you and your bridal party, we will send you an email with two forms.
One is your Booking Deposit form in which we require a $100 booking deposit to lock in your wedding date. The other is your Temporary Quote which will be finalized no later than one week before your wedding day, before your Final Invoice is sent out.
All of our Terms & Conditions are attached to your Temporary Quote, unfortunately all wedding deposits are non-refundable.
Do I need to book a trial?
We very highly recommend booking a trial for these reasons:
- It will make you more comfortable with your stylist, getting a feel for our styling preparation methods and ensuring you are happy with the quality of your service.
- It will make your stylist more comfortable with you, we know what to expect on your wedding day in terms of your hair type and the way it responds to our hot tools and products.
- You may want to choose a different style to what you had originally picked. We offer to style your hair a few different ways so that you may get a gauge on what you REALLY want on your wedding day.
- We go through your your bridal party and guest styling so that we may get your “final quote” just perfect.
- We have the chance to recommend you to cut or colour your hair in a certain way to compliment your upstyle.
Should I cut my hair before my wedding?
We always recommend having 6-8 week trims leading up to your wedding day. It will ensure your ends are healthy and that our styling is seamless.
How soon before my wedding day should I colour my hair?
It is your choice, however we do recommend coloring your hair no later than one week before your wedding day.
Do I wash my hair on my wedding day?
NO! We recommend you shampoo & condition your hair the morning before your wedding day. If you have typically oily hair, shampoo & condition the night before. If you have afro-frizzy hair, you may paddle-dry your hair smooth to cut down your stylist timing on your big day.
Do I need to purchase my own padding?
Dolls & Sailors provide all padding as part of our pricing.
When would you recommend for me to purchase extensions?
If your hair is above your shoulders and quite fine, we may recommend for you to purchase clip in extensions for your wedding day. If your style is a long braid or a style that requires extra bulk, your stylist may recommend extensions to add thickness and body to your style.
How long will my styling take?
Depending on length, thickness and complexity of style – it could take anywhere between 30 minutes to 1 hour for your up-style. We often reserve an average of 45 minutes per person for a wedding party, allowing space to run ahead or behind. We always reserve a 1 hour session for our Bride on her wedding day to ensure maximum effort is put in to creating a beautiful, lasting style.
What time will you arrive to my “getting ready” location?
We will always aim to be at your location 30 minutes before styling commences to allow for “set-up” time.
What time will you finish my styling?
It is common for us to create our time schedules to finish no later than 1 hour before you are due to walk down the aisle, however we are happy to go by what you are comfortable with and what suits your wedding day timeline.
What happens if I change my mind about what I’d like done with my or my bridesmaids hair on my wedding day?
At Dolls & Sailors we always make sure to do a very thorough consultation on your trial date about you and your bridesmaids styling requirements. If, for some reason, you change your mind on the big day – dont stress! We can the timing work so that your day runs smoothly no-matter what.
We would require you to cover the difference if the styling becomes more complex than quoted (eg. your bridesmaids was quoted a blowdry, however chooses to have an up-style on the day). We also offer a refund to the bride if the styling is less than quoted on your “final quote” (eg. your bridesmaid was quoted for an upstyle, but ends up getting a blowdry).